Return  &  Refund  Policy

At MS Diesel Products, our goal is to provide customer satisfaction on every purchase made from our company. If you are not entirely satisfied with your purchase, you may request a return within a specific period of time after the product has been delivered, subject to our return policy requirements.

To initiate a return, you need to get in touch with our customer support team and provide your order details along with your reason for return. After processing your request, instructions on how to return the product will be given. Please note that some items, such as special order items, electrical items, and items that have been installed and used, cannot be returned based on their nature.

Refunds will be initiated after we receive and inspect the returned item. If the refund is approved, it will be issued back to the original payment method within a reasonable period of time. We do not refund shipping fees unless the return is due to a mistake on our part, such as receiving an incorrect or defective item. We may charge the customer for return shipping fees unless otherwise stated.

We reserve the right to refuse returns if they do not meet our return policy criteria or display signs of use, damage, or missing parts. We aim to process all return requests in a fair and timely manner while maintaining our quality standards.